1. Operator and scope
This policy covers globalhashtag.com and its public product, legal, and support pages. The site is operated by GlobalHashtag (글로벌해시태그), a sole proprietorship operated by Jaeseon Lee in the Republic of Korea. Each app has its own policy for app processing.
2. Information and purposes
| Activity | Information processed | Purpose and provider |
|---|---|---|
| Opening a page | Requested URL, request time, IP address, and browser or request metadata needed to deliver the page | Vercel hosting, routing, security, and abuse prevention |
| Website statistics | Page URL, referrer, approximate country or region, browser, operating system, and device category | Vercel Web Analytics aggregate traffic statistics |
| Emailing us | Email address, message, attachments you choose to send, and our replies | Responding to support, business, privacy, or legal requests through Google-hosted email |
3. Service providers
Vercel Inc. hosts the site and provides Web Analytics. Google-hosted email processes the correspondence you send to our support addresses. Information is provided to these services to deliver the site or handle your request.
The privacy notices of those providers describe their own security, infrastructure, and legal processing.
4. Analytics and browser choices
Some pages use Vercel Web Analytics for aggregated visit statistics and a request-derived visitor hash instead of third-party cookies. Its visitor-session identifier is discarded after 24 hours. This is not a promise that all traffic statistics or hosting records are deleted after 24 hours.
Browser controls can restrict analytics requests. Essential page requests still reach the hosting service when you visit the site.
5. Retention and deletion
Support correspondence includes the sender's email address, message, attachments voluntarily supplied, and our replies. We use it to handle the request and necessary follow-up, not to build an app-content archive.
Under this revised rule, routine correspondence is kept while the request and necessary follow-up are being handled. When that purpose ends, eligible messages and attachments are deleted without undue delay. Open requests are reviewed monthly; the review schedule does not permit keeping information after it is no longer needed.
If a specific legal obligation, ongoing dispute, or other lawful retention ground requires continued storage, we keep only the necessary records, restrict their use to that purpose, record the ground and retention period or end condition, and delete them when that ground ends.
Deletion is performed manually using the email service's deletion controls, including removal from Trash where available. This rule takes effect when this revised notice is published. Existing correspondence must also be reviewed under the rule; publication does not mean historical messages have already been deleted. Provider backups and independent provider records follow the provider's own deletion process.
Our current Vercel Hobby plan retains runtime logs for one hour. We have no external log drain configured to copy those logs to another logging service. This runtime-log period does not apply to aggregate analytics, firewall records, or Vercel's own security and legal records.
For its own service and security records, Vercel uses purpose-based retention under its privacy notice, followed by deletion or anonymization when its legitimate need ends. Backups may take longer. Vercel does not publish one fixed deletion period covering all these records. The 24-hour analytics visitor-session period is also separate from retention of aggregate statistics.
6. International processing
We handle support requests from the Republic of Korea. Vercel processes website requests on its global delivery infrastructure, including the United States. Its processing locations are described in its privacy notice and subprocessor list.
Support email is processed through Google Workspace on Google's global infrastructure. Our current email service is not covered by a geographic data-region restriction. Google's data processing terms allow processing where Google or its subprocessors maintain facilities. The published data-center and Workspace subprocessor lists identify those locations; they do not identify where a particular email was stored or accessed.
Website requests are transmitted when you open a page. Support correspondence is transmitted when you email us. The information, purposes, and retention rules are listed above. You can choose whether to send a support message and contact us about access, deletion, or international processing.
Vercel subprocessors · Google data-center locations · Google Workspace processing locations · Google data processing terms
Required safeguards, notices, or consent depend on the particular processing and applicable law. Reading or accepting this policy does not itself provide blanket consent to international transfers.
7. Processing grounds
We process support correspondence to handle your request and, where necessary, fulfill a contract or legal obligation. Website delivery, security, and aggregate traffic analysis support operation of the site. Where legitimate interests are an available legal basis, they are subject to your rights. Consent is used where the applicable law requires it.
8. Your rights and privacy contact
For processing subject to the Republic of Korea's Personal Information Protection Act, you may request access, correction or deletion, suspension of processing, or withdrawal of consent where applicable. You may submit a written request by email or act through an authorized representative. We request only the verification or authorization information reasonably needed to handle the request.
We handle requests within the period required by applicable law. If a request must be restricted, deferred, or refused on a lawful ground, we explain the reason and how to challenge the decision by contacting the privacy contact again. We cannot remotely access or delete local app content or identify every provider record; those limits do not remove your statutory rights.
You can also seek help from the KISA Personal Information Infringement Report Center or the Personal Information Dispute Mediation Committee. These independent bodies are separate from our product support service.
Privacy requests are handled by Jaeseon Lee, the GlobalHashtag operator. Depending on applicable law, you can request access, correction, deletion, restriction, objection, or withdrawal of consent. Email support@globalhashtag.com with the scope of your request. We verify requests using only the information needed and explain records we cannot identify or must retain.
We respond without undue delay within the time required by applicable law. Where applicable, you may also lodge a complaint with your local data protection authority.
Please send only the details needed for your request. Private app content, PINs, passwords, backup keys, and payment card details are not needed to request deletion of support correspondence.
9. Security
The site uses HTTPS and browser security headers. Hosting and email providers apply their own access and security controls. We handle privacy requests through the authorized support account and provider tools.
10. App policies
11. Changes
Updates are posted on this page with a revised date. Material changes are explained when required by applicable law.