Operator: GlobalHashtag

Email support:settlenote@globalhashtag.com

• Update the app to the latest version available in your store.
• Allow notifications if you want reminders to appear reliably.
• Confirm app lock and biometric settings are enabled if you use device protection features.
• Sign in to the correct Apple or Google account before using backup or restore features.
• Use a stable network connection before starting cloud backup or restore.

• If reminders do not appear, confirm notifications are allowed for SettleNote.
• If app lock does not prompt, confirm lock settings are enabled in the app and supported on your device.
• If backup or restore fails, verify your platform account access, backup key, and available storage.
• If Pro features do not appear after purchase, use the in-app restore option first.

SettleNote Lifetime Pro is a one-time purchase managed through Apple or Google billing. If a purchase does not appear right away, use the in-app restore option first.

• On Android, review yourGoogle Play order historyand confirm you are signed in with the purchasing account.
• On iPhone, review your Apple purchase history and confirm you are signed in with the purchasing account.
• If the issue continues, contact support with the store used, app version, approximate purchase time, and an order reference if available. Do not send payment card details or account passwords.

• SettleNote backups are encrypted before upload.
• You need the backup key created at backup time to restore the data later.
• If restore fails, verify the correct backup key, store account, available storage, and network status.
• If iCloud or Google Drive access is unavailable, recheck the relevant platform account permissions on the device.

• The free version of SettleNote may show limited banner ads on selected in-app surfaces.
• If your region requires ad consent or privacy choices, a provider or platform-supported notice may be shown where applicable.
• For deletion, correction, access, objection, or ad-related rights requests, contact support and include your country or state where relevant.
• For data held by Apple, Google, Google Drive, iCloud, RevenueCat, Firebase, or Google Mobile Ads, you may also need to use the relevant provider controls or request process.

• In About, turn diagnostic sharing off to stop future optional app diagnostics.
• If available, use Ad choices in About to review the ad provider's privacy choices.
• Delete individual notes or clear local app data in the app.
• Manage or delete cloud backups through your own Google Drive or iCloud account.
• For deletion of support correspondence or other information under our control, email settlenote@globalhashtag.com. We may need to verify your request and explain provider or legal retention limits. We cannot remotely delete notes from your device or decrypt your backups.
• Do not send note text, PINs, backup keys or files, passwords, or payment card details.

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