Contact
Operator: GlobalHashtag
Email support: support@globalhashtag.com
Basic setup checks
- Allow notifications so alarm alerts can appear reliably.
- Allow full-screen alerts and lock-screen display behavior where your device requires it for alarm visibility.
- Allow usage access if you want app activity in the timeline.
- Disable battery optimization if monitoring stops while the screen is off.
- Allow camera only if you enable photo capture.
Common issues
- If monitoring stops, confirm the app can run in the background.
- If the alarm screen does not appear, check notification, full-screen alert, and lock-screen display settings.
- If photos are missing, confirm camera permission is still granted.
- If history is empty, confirm a protection mode was enabled before the event.
- If charger alerts do not start, connect the charger before enabling charger protection.
Billing
Tazic PRO is a one-time purchase handled through Google Play. If Pro does not appear active after purchase, use the in-app restore option first.
View Google Play order history
If the issue continues, contact support and include your Play order information.
Privacy and ads
- The free version of Tazic may show ads. Tazic PRO is intended to remove ads from the in-app experience.
- If your region requires ad consent or privacy choices, the app may show a consent or privacy message before ads are requested.
- If a privacy choices entry is available in the app settings, use that first for ad-related preference changes on the current device.
- Use the in-app controls first for history deletion, reset, restore purchases, and privacy choice changes where available.