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ProgressPics

Help & Contact

Get help with setup checks, billing, and policies.

Updated October 14, 2026

Contact

Operator: GlobalHashtag

Email support:progresspics@globalhashtag.com

Basic setup checks

  • Allow camera access if you want to capture new progress photos from inside the app.
  • Allow photos or media access where your device requires it for export, save, or share flows.
  • Enable biometrics only if you want app lock or protected photo access on supported devices.
  • Check that storage space is available if exports or generated videos fail.
  • Confirm reminders and notifications are allowed if reminder features are enabled.

Common issues

  • If the camera does not open, confirm camera permission is still granted.
  • If Pro features do not appear active after purchase, use the in-app restore option first.
  • If exports fail, confirm the device has enough storage and the relevant save or share permission is available.
  • If app lock or protected photo access do not behave as expected, confirm your device still supports the selected authentication method.

Billing

Progress Pics Pro is a one-time purchase handled through Apple or Google billing. If Pro does not appear active after purchase, use the in-app restore option first.

  • On Android, review yourGoogle Play order historyand confirm you are signed in with the purchasing account.
  • On iPhone, review your Apple purchase history and confirm you are signed in with the purchasing account.
  • If the issue continues, contact support and include your store receipt or order information.

Privacy and data

  • Progress Pics is designed to keep core check-in data on your device.
  • The free version may show limited banner ads on selected screens.
  • If your region requires ad consent or privacy choices, the app may show a consent or privacy message before ads are requested.
  • Manage deletion from in-app controls where available, or uninstall the app to remove app-private local data subject to platform behavior.

Policy links

Privacy requests

Use the product support email shown on this page. State whether your request concerns access, correction, deletion, processing suspension, or consent withdrawal, and the information involved. Do not send app content, PINs, backup keys, passwords, or payment card details. We will explain verification needs and any lawful limits. See the Privacy Policy for retention and request procedures.